Terms of service
Terms of Service
SunBorn Collective // Terms of Service — Last updated: May 10, 2026
The plain-English version: By using sunbornfc.com and buying our products, you're agreeing to these terms. We're an independent design company — not affiliated with FIFA or any soccer federation. We accept orders at our discretion. Once an order is confirmed, production starts immediately and modifications aren't possible. Custom Edition pieces are Final Sale. Disputes are governed by Delaware law. Questions: info@sunbornfc.com.
00 // Overview, Acceptance & Definitions
This website is operated by SunBorn Collective ("we," "us," "our," or "SunBorn"). Throughout these Terms of Service, the terms "we," "us," and "our" refer to SunBorn Collective. SunBorn offers this website, including all information, tools, products, and services available through it, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, browsing our content, or purchasing any product, you ("you," "your," "the Customer") engage in our Services and agree to be bound by the following Terms of Service ("Terms," "Agreement"), including any additional terms and policies referenced herein.
Defined terms used in these Terms of Service:
- "Product" or "Products" means any apparel, garment, accessory, drinkware, or merchandise offered for sale on this website.
- "Order" means a confirmed transaction for a Product through our website.
- "Custom Edition" means any Product personalized with a custom name, number, monogram, or bespoke design modification specified by the Customer.
- "SunBorn Purchase Assurance™" means the optional purchase protection program offered at checkout, powered by Seel, Inc.'s Worry-Free Purchase® service, and subject to Seel's own Terms of Service.
- "Services" means the website, products, content, and any related services provided by SunBorn.
If you do not agree with these Terms, do not use the Services.
01 // General Provisions & Right to Refuse
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and may involve changes to conform with technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction on a case-by-case basis. We may exercise this right at our sole discretion. Any offer of any product or service is void where prohibited.
02 // Eligibility
To use our Services, you must:
- Be at least the age of majority in your state, province, or country of residence (or have parental/guardian consent);
- Provide accurate and complete information when placing an order or creating an account;
- Use the Services only for lawful purposes.
By using our Services, you represent and warrant that you meet these requirements.
03 // Email & SMS Marketing
By providing your email address or mobile phone number through our sign-up forms or at checkout, you may receive marketing communications from SunBorn.
SMS / Text messaging: By opting into SunBorn's SMS service, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., drop alerts, cart reminders, exclusive offers) at the mobile number provided. Consent is not a condition of any purchase.
Frequency and rates: Message frequency varies based on user interaction and product release schedules. Message and data rates may apply from your mobile carrier.
Opt-out: Reply STOP to any SMS message at any time to cancel. Reply HELP for assistance.
Email: You may unsubscribe from marketing emails at any time using the "Unsubscribe" link in any email footer.
For full details on how we handle your contact information, see our Privacy Policy.
04 // Anti-Bot & Reseller Protection
SunBorn produces limited-run products and exclusive drops. We reserve the right to refuse any order at our sole discretion.
We may, at our sole judgment, limit or cancel quantities purchased per person, per household, or per order. We reserve the right to limit or prohibit orders that appear to be placed by:
- Dealers, resellers, or distributors
- Automated software (bots, scripts, or scraping tools)
- Users circumventing purchase limits
- Anyone violating these Terms
Cancelled orders will be refunded in full to the original payment method.
05 // Intellectual Property
All content on this site — including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, product designs, and the compilation thereof — is the property of SunBorn Collective or its content suppliers and is protected by United States and international copyright laws.
The SunBorn name, logo, brand mark, and related trade dress are trademarks of SunBorn Collective. The "SunBorn Purchase Assurance™" name is a trademark of SunBorn Collective used in connection with Seel's underlying Worry-Free Purchase® service.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, or access to the Services without express written permission from us. Unauthorized use may violate copyright, trademark, and other laws.
06 // Accuracy of Billing & Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders made through our Services. You agree to promptly update your account information (including email address, credit card numbers, and expiration dates) so we can complete your transactions and contact you as needed.
Address responsibility: SunBorn is not liable for lost, delayed, or misrouted shipments resulting from inaccurate address information or erroneous shipping data provided by the Customer. If a package is returned to our facility due to an insufficient or undeliverable address, you are responsible for the cost of re-shipment.
For more details, see our Shipping Policy.
07 // On-Demand Manufacturing & Split Shipments
SunBorn operates on a decentralized print-on-demand manufacturing model. Every product is engineered specifically upon Order confirmation through our specialized manufacturing partners. We do not hold pre-made inventory.
Production time: Manufacturing time applies before transit begins. Production typically takes 2–5 business days, but may be longer for Custom Edition pieces.
Split shipments: Orders containing multiple product types may be manufactured at different specialized facilities and arrive in separate packages, each with its own tracking number. Customers will receive separate tracking emails for each shipment. Receipt of one package does not indicate the remainder of the order has been lost.
Order modifications: Because production begins almost immediately after checkout, shipping addresses and sizing cannot be modified once an Order is confirmed. Orders cannot be cancelled after manufacturing has begun. Please double-check all information before completing checkout. For modification requests within 30 minutes of checkout, contact info@sunbornfc.com — interception is not guaranteed.
Title and risk of loss: Once a package is handed to the shipping carrier (USPS, FedEx, DHL, or other), title and risk of loss pass to the Customer, except as covered by SunBorn Purchase Assurance™ (Section 10).
08 // Returns, Exchanges & Manufacturing Variances
Our return and refund procedures are governed by our Refund Policy, which is incorporated by reference into these Terms. Below are the key points; for complete terms, see our Refund Policy.
- 14-Day Standard Returns: Stock items unworn with original tags can be returned within 14 days of delivery for a refund (Customer's choice: original payment method or store credit). Customer pays return shipping.
- 30-Day Defect Warranty: Manufacturing defects (misprints, stitching defects, fabric flaws) are covered for 30 days from delivery. Photo evidence required. Remedy at SunBorn's discretion: replacement, store credit, or refund.
- Custom Edition Final Sale: Products personalized with custom names, numbers, monograms, or bespoke design modifications are Final Sale and cannot be returned, refunded, or exchanged except for manufacturing defects.
- Purchase Assurance™: Customers who add Purchase Assurance™ at checkout receive extended coverage including transit risks, wrong-fit returns beyond 14 days, and final sale items. See Section 10.
Manufacturing variances: Due to the nature of digital sublimation and cut-and-sew manufacturing, slight variances in color saturation, graphic placement near seams, or minor production tolerances may occur compared to digital product mockups. These variances are inherent to the production process and do not qualify as defects. They are not eligible for refund or exchange.
09 // International Customs & Duties
For international shipments, the receiver is the importer of record and is solely responsible for all local customs fees, duties, VAT, and import taxes levied by the destination country.
SunBorn cannot estimate, prepay, or override government-mandated import procedures. Packages abandoned at customs due to unpaid duties are not eligible for a refund.
For full details, see our Shipping Policy.
10 // SunBorn Purchase Assurance™ (Third-Party Protection)
SunBorn offers an optional purchase protection program at checkout under the brand name SunBorn Purchase Assurance™, powered by Seel, Inc.'s Worry-Free Purchase® service.
By opting into SunBorn Purchase Assurance™ at checkout, you acknowledge and agree to the following:
- Third-party service: Seel, Inc. is the sole provider, underwriter, administrator, and claims decision-maker for all Purchase Assurance™ coverage. SunBorn Collective does not underwrite, guarantee, or administer Purchase Assurance™ claims.
- Seel's Terms: By purchasing Purchase Assurance™, you agree to be bound by Seel's Worry-Free Purchase® Terms of Service, in addition to these Terms. In the event of a conflict between Seel's terms and these Terms regarding Purchase Assurance™ coverage, Seel's terms govern.
- Fee: The Purchase Assurance™ fee is determined by Seel's proprietary pricing engine and may vary by product, transaction, and customer. The fee is non-refundable except as provided in Seel's terms or if your order is cancelled prior to shipment.
- Product exclusions: Certain products designated as personalized, custom-engineered, or made-to-spec may be excluded from Purchase Assurance™ eligibility at Seel's discretion. Excluded products will be clearly identified on the product page or at checkout.
- Defect warranty preservation: Purchase Assurance™ does not modify, replace, or limit SunBorn's existing 30-Day Defect Warranty obligations. Manufacturing defect claims are filed directly with SunBorn regardless of whether Purchase Assurance™ was purchased.
- Claims process: All Purchase Assurance™ claims are filed directly through Seel's Resolution Center at resolve.seel.com. SunBorn does not process Purchase Assurance™ claims.
- Program modification: SunBorn may modify, discontinue, or replace the Purchase Assurance™ program at any time without prior notice. Existing coverage remains in effect under the terms applicable at the time of purchase.
For full Purchase Assurance™ details, see our Purchase Assurance page.
11 // Disclaimers & Limitation of Liability
Service provided "as is": The Services and all products sold through them are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied. To the fullest extent permitted by applicable law, SunBorn disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment.
No guarantee of uninterrupted service: We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free, or that the results obtained from use of the Services will be accurate or reliable.
Limitation of liability: In no case shall SunBorn Collective, our directors, officers, employees, agents, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any products procured using the Services.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.
12 // Indemnification
You agree to indemnify, defend, and hold harmless SunBorn Collective and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
13 // Non-Affiliation & Trademark Disclaimer
SunBorn Collective is an independent design company. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with FIFA, any FIFA tournament (including but not limited to the FIFA World Cup), or any national soccer associations, federations, leagues, or teams.
References to national teams, tournaments, host cities, or other soccer-related descriptors throughout our products and marketing materials are used strictly for descriptive purposes under the doctrine of nominative fair use. Such references identify the cultural or geographic subject matter our products celebrate and do not imply official endorsement, sponsorship, or licensing by any third party.
All third-party trademarks (including national team names, tournament names, and country names) remain the property of their respective owners.
14 // Termination
These Terms remain in effect until terminated by either party.
You may terminate these Terms at any time by ceasing all use of the Services and, if you have created an account, deleting your account.
We may terminate or suspend your access to all or part of the Services at any time, with or without cause, with or without notice, effective immediately. Reasons for termination may include but are not limited to:
- Violation of these Terms
- Fraudulent or unlawful activity
- Abusive behavior toward our team, customers, or systems
- Inability to verify identity or payment information
Provisions that by their nature should survive termination shall survive, including without limitation intellectual property provisions, warranty disclaimers, indemnity, and limitations of liability.
15 // Governing Law & Dispute Resolution
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles.
Any dispute arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.
EU/UK customers: Nothing in these Terms affects your statutory rights under applicable consumer protection laws in your country of residence.
16 // Entire Agreement & Severability
These Terms of Service, together with any policies or operating rules posted on the Site (including our Privacy Policy, Refund Policy, Shipping Policy, and Purchase Assurance page), constitute the entire agreement between you and SunBorn Collective and govern your use of the Services, superseding any prior agreements between you and us.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms remain in full force and effect.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
17 // Changes to Terms of Service
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. The updated version will be indicated by a revised "Last Updated" date at the top of this page. Material changes will be communicated through the Site or via email where appropriate.
It is your responsibility to check our website periodically for changes. Your continued use of the Services after any changes constitutes acceptance of the revised Terms.
Contact
SunBorn Collective
8 The Green, Suite B
Dover, DE 19901, United States
Email: info@sunbornfc.com
For related policies, see our Purchase Assurance page, Refund Policy, Shipping Policy, and Privacy Policy.











